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General Practice/PCN Training and Development offers January –March 2023

Below is listed a range of training and development offers to support those in Practices and Primary Care Networks to develop skills and confidence with using quality improvement tools and techniques.

Having a box of tools to draw on and a knowledge of when and how to use them will help with tackling a range of challenges now and in the future. All training is delivered by experienced faculty members which comprises of practice-based clinicians, non-clinicians and improvement experts who have worked extensively with general practice and wider primary care.

For more information, please contact:

The training offers are:

  •  Demand and Capacity series (four webinar series)

  •  Effective communications using the SBAR tool (90 minutes webinar)

  •  Active signposting (90 minutes webinar)

  •  Getting Started – Long Term Conditions Patient Recall (90 minutes webinar)

  •  Getting Started – Redesigning Appointment Systems to match capacity (90 minutes webinar)

  •  What is Quality Improvement (90 minutes webinar)

  •  Fundamentals of Change and Improvement Programme (two sessions virtually)


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